Highlight from It’s Always the Process, Stupid!

If you want to use AI to process unstructured data, you must first bring structure to the workflow itself. You need to improve your process design to account for the ambiguity that AI handles.

Ask yourself:

1. What is the trigger? (Where does the unstructured mess come from?)
2. What is the transformation? (What exactly is the human—or now the AI—supposed to extract or deduce from that mess?)
3. What is the structured output? (How does this flow back into your rigid ERP or CRM systems?)