Highlight from AI, Hammers & Shiny Objects

Nearly anything can be AI-enabled. So much so that I have even been reluctant to use the phrase to describe my own business. I’ve been deliberate about specifying exactly how and why we use the technology. For example, I may mention where and how we use classification algorithms or NLP instead of simply saying AI-enabled. I believe that specificity builds trust, creates clarity, and makes it easier to prove value.